Annual Contract Value
$184,000
Open Deals
5
Open Invoices
2
Health Score
88/100
Employees
420
Customer Since
Mar 2023
Company Insights
Healthy AccountDeal Win Rate
62%
Avg Deal Size
$36,800
Support Tickets
1 open
Payment Terms
Net 30
Key Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Lena Ortiz | VP of Operations | lena.ortiz@northwindcorp.com | +1 12445-47881 |
| Ryan Cole | Procurement Manager | ryan.cole@northwindcorp.com | +1 12445-47882 |
| Priya Nair | Finance Lead | priya.nair@northwindcorp.com | +1 12445-47883 |
Open Deals
| Deal | Stage | Value | Close Date |
|---|---|---|---|
| Q3 Fleet Contract Renewal | Negotiation | $62,000 | Aug 22, 2026 |
| Warehouse Automation Upsell | Proposal Sent | $41,500 | Sep 05, 2026 |
| Regional Expansion Package | Qualification | $28,000 | Sep 30, 2026 |
Activity
Deal Q3 Fleet Contract Renewal moved to Negotiation stage
Jul 29, 2:10 PM · Marco Diaz
Annual service contract renewed through Mar 2027
Jul 15, 10:30 AM · System
Support ticket opened — delayed shipment tracking sync
Jul 9, 4:45 PM · Ryan Cole
Internal note added by Marco Diaz
Jun 28, 1:05 PM
Internal Notes
MD
Marco Diaz · Jun 28, 2026
Key decision maker is Lena Ortiz. Prefers quarterly business reviews over ad-hoc calls.
SR
Sofia Reyes · May 12, 2026
Flagged for expansion — strong candidate for warehouse automation upsell next quarter.
Account Health
Health Score
88/100
Trending up 6 pts vs. last quarter
Contract Details
Contract Value$184,000/yr
Renewal DateMar 15, 2027
Payment TermsNet 30
Company Size201–1,000 employees
Segments
Support
Open Tickets1
Resolved Tickets11
Avg. Resolution4h 40m